Under our special programs, we have a set of offerings that target businesses, leaders and students with varying requirements to vault themselves to the next level. These programs have been specially curated and designed by experts with over 6 decades of experience.
They bring their experience, their knowledge and their situational awareness to provide perspective and also help leaders analyse and arrive at a way forward.
The Programs
Three broad programs are designed to meet the needs of the three categories mentioned above.
- The Mentoring for Growth Program is targeted towards businesses looking to break out to the next level
- The Culture for Customer Delight program is targeted towards senior business leaders seeking to supercharge their sales
- The Culture for Customer Delight Student program is meant to help students who want to prepare themselves to be part of leadership teams
The Team
A team with over 60 years of experience in enabling growth
- Worked with brands such as Modi Xerox, Airtel, Reliance, Dell, Docomo, Vasudev Adigas, French Loaf & Razorpay
- We bring Business Intelligence & People Management experience together to deliver outcomes to our clients
- Worked with Indian Government aided entities such as Niti Aayog, Technology Business Incubators
- Played a key role in enabling 100s of business leaders to get global market access through the Canadian Startup Visa Program & the e-Residency Program of Estonia
- The methodology of work has always been through streamlining processes, team productivity & developing a focused ICP for scaling fast
Mentoring for Growth
The primary thrust of this program is to focus on the organisation of the P&L Business Unit.
Often leaders of organisations have to focus on several areas of their business. A business unit leader or a CEO is inundated with information from the various divisions or functions within the organisation. At times the demands of various functions can be at odds with one another. Finance may wish to cut costs while marketing demands more budgets.
Taking a holistic view of the business, this program focuses on figuring out every single facet of the business and reducing them into tractable processes and metrics in order to maintain a clear understanding for transparent decision-making.
This program covers the following:
- Business Plan for a 24-month horizon
- Market Spread
- Engagement Framework
- Organisational Structure Development
- Human Resource Management
- Marketing and Branding
The program is spread out over 12 months with the first month spent on assessment, the second month spent on planning and the balance of the year focused on execution.
Culture for Customer Delight – Business Leader
One of the best sources of customers is your existing customers.
Happy customers not only keep coming back for more but also influence others to come over to you.
This program focuses on ensuring that business leaders are able to identify what makes their customers happy and delighted.
Ensuring that a customer is satisfied can work wonders for the business!
The areas that this program will touch include:
- Understanding difference between satisfied customers & Happy Customers
- Creating a strong Brand persona
- Listening to your Customers
- Treating each customers like a VIP
- Making it easy for your customers to complain
- Understanding the cost of loosing a customer
- Creating an omnichannel experience for the customer
- Improving customer response time • Personalizing Interactions with customers
- Putting your customers on the Spotlight
Culture for Customer Delight – Student
Leadership has no age. The path to leadership begins when you decide to embark on it!
Young minds of the current generation are capable of so much these days. Many have the zest to excel and to take on responsibility
This program is designed specifically with such individuals in mind who have the ambition to be leaders of tomorrow.
This program is best engaged as a cohort because there is much that students can learn from each other as well as is designed to be rolled out in concert with universities.
Each of these programs bring immense value to the intended participants. We can share more details about what the program covers if you are interested in it.
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